Shipping and Delivery Policy
Last Updated: [9 March 2025]
At Atignas Arts, we ensure that your artwork reaches you safely and on time. Please read our shipping and delivery policy below.
1. Processing Time
- Orders are processed within 2 business days after payment confirmation.
- Custom or commissioned artwork may require additional time, which will be communicated to you.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 2 days.
- Express Shipping: Estimated delivery within 2 days (extra charges apply).
Delivery times may vary based on location, customs clearance, and courier services.
3. Shipping Rates
- Shipping costs are calculated at checkout based on the delivery location and package size.
- Free shipping may be available for orders above 2 days.
4. International Shipping
- We ship worldwide, but international delivery times and customs regulations vary.
- Customers are responsible for any customs duties, taxes, or import fees charged by their country.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order using the provided link.
6. Lost or Delayed Shipments
- We are not responsible for shipping delays caused by courier services, customs, or unforeseen circumstances.
- If your order is delayed beyond the estimated delivery time, contact us for assistance.
7. Damaged or Incorrect Orders
- If you receive a damaged or incorrect item, please email harshita.nandwani11@gmail.com within 10 days of delivery with photos of the issue.
- We will arrange a replacement or refund as necessary.
8. Contact Us
For any shipping-related inquiries, reach out to us at:
📧 Email: harshita.nandwani11@gmail.com
